Privacy policy

Privacy Policy 

Last Updated: June 28th, 2026

At Rescue Research USA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit www.rescueresearchusa.com, place an order, or interact with our services. By accessing our website or using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account and Contact Information: Name, email address, phone number, shipping address, and billing address.
  • Order and Payment Details: Order history, payment information (processed through secure third-party gateways), and transaction records.
  • Communications: Messages, support tickets, emails, or inquiries sent to our customer service team.
  • Automatically Collected Information: IP address, browser type, device information, pages visited, time spent on the site, and referral sources through cookies and similar technologies.

We do not intentionally collect sensitive personal information unless it is voluntarily provided in the context of an order or support request.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Processing and fulfilling your orders, including shipping and payment processing.
  • Communicating with you about orders, updates, and customer support.
  • Improving our website, products, and services through analytics and user feedback.
  • Maintaining the security of our site and preventing fraud.
  • Complying with legal obligations and enforcing our Terms and Conditions.
  • Sending occasional promotional or informational emails (you may opt out at any time).

All products are intended solely for laboratory research purposes, and we do not use your data for medical or health-related advice.

3. Sharing of Your Information

We do not sell your personal information to third parties. We may share data in the following limited situations:

  • With service providers who assist in operating our business (e.g., payment processors, shipping carriers, hosting services, and analytics tools). These providers are contractually obligated to protect your data.
  • When required by law, court order, or government request.
  • In the event of a business merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
  • To protect the rights, property, or safety of Rescue Research USA, our customers, or the public.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. We may use third-party services such as Google Analytics to better understand site usage.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is completely impenetrable, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications (unsubscribe link provided in every email).
  • Restrict certain processing of your data.

To exercise these rights, email customerservice@rescueresearchusa.com. We will respond within a reasonable timeframe.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18 (or 21 in certain jurisdictions as noted in our Terms). We do not knowingly collect data from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.

8. International Data Transfers

If you are located outside the United States, please note that your information will be transferred to and processed in the United States. By using our site, you consent to this transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any modifications constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: customerservice@rescueresearchusa.com